Kelly Ketelboeter is known for her enthusiastic, straightforward and honest approach. She is an advocate for positive change and a service and coaching driven philosophy. Her goal is to help people and organizations recognize and leverage their potential, strengths and skills to achieve extraordinary results.
Kelly is an experienced training professional with over 14 years of corporate classroom training both as an employee and consultant. She has managed and consulted over 75 clients nationwide and in Canada in the areas of customer service, relationship based selling and coaching/management. Kelly has also helped thousands of employees and managers develop the skills necessary for job success and goal achievement.
As Co-Founder of The Experience Factor, Kelly brings hands on experience in identifying and assessing client needs and developing a solid plan of action to achieve results. In addition, Kelly has been heavily involved in designing, developing and delivering a wide range of training topics for diverse target audiences. From creating comprehensive training programs to support company goals and objectives to personalized corporate coaching, she has been able to create participant centered training that exceed both client and audience expectations.
With skills in executing fully integrated training programs and coaching initiatives Kelly is able to generate superior results for your business and employees. She has a proven record of accomplishment in stand-up corporate training, coaching, service and client management.
Kelly received her graduate degree in Human Resources and Communication at Elmhurst College, Elmhurst, Illinois.
Want to find out more? Contact Kelly Ketelboeter at kelly@theexperiencefactor.com
Kelly’s latest Tweets. Follow her on Twitter at @KetelboeterPR
- RT @VaultPinkSlip: RT @VaultCareers: Will economic recovery lead to employee turnover? http://bit.ly/cLRT29 #leadership #shrm #ceo >>
- @9INCHmarketing Thanks so much! Hubby is fully recovered thanks! And the house guests have left the building
Working on finishing touches >> - Empower your employees to take care of your #1 asset – your customers. It goes a long way in creating an experience. #cem #custserv >>
- @MegRistau It is hard!! I used to say “no problem” all the time until I realized it had a negative connotation. Practice makes progress! >>
- Garrett Popcorn Shops on #Yelp: Pass directly by Garrett’s Popcorn and make a b-line for Nuts on Clark!!
My niece w… http://bit.ly/ciaaBB >>
- Try – It’s my pleasure! RT @tedcoine: Outright BAN “No problem” from your vocabulary. If helping people is a problem… That’s a problem! >>
- RT @wpbierman: Being transparent is essential. Transparency is being fed by self-connection and self-confidence. #leadership >>
- RT @flexpencil: @garrettpopcorn The good: Their popcorn isn’t the worst thing in the world. The bad: Apparently, their customer service is. >>
- RT @sarah_gore: Why Your Customer Experience is Directly Tied to Your PR – Now More Than Ever http://bit.ly/cN8jXG >>
- @flexpencil Exactly right! Next time I will pass by @garrettpopcorn for @NutsOnClark To think I bragged about how great their popcorn is… >>
- Absolutely!! RT @socialsmack: @KetelboeterPR sounds like @garrettpopcorn deserves some #Drops on socialsmack.com!! >>
- Had the WORST buttery popcorn from @garrettpopcorn Called comp, didn’t get an apology, was told someone would call, still waiting #fail >>
- RT @KristinaEvey: Consider this…Your #CEM performance directly impacts the company stock value? http://ow.ly/2hKbs #ceo >>
- Sampling is the lowest hanging fruit in #marketing lagniappe http://bit.ly/9ytIeO #purplegoldfish RT @9inchmarketing >>
- @JenKuhnPR Good morning sunshine! We definitely AAA’d our day yesterday & I am working on the list today. Smiles to you!! >>
- @MeghanMBiro Hi Meghan! Thanks for the RT yesterday. I hope your day is a AAA today too! >>
- @SemperFiValues Happy Thursday Marty! Thanks so much for the RTs yesterday on the Be Original quotes. Hope all is well in San Fran!! >>
- RT @ldguymn: When the goal of your day is to help people along the way … then the day is often more than Okay. #BeOriginal >>
- RT @KateNasser: Action Activates Achievement – AAA your day! ~Kate Nasser #BeOriginal >>
- #LeadChange Group Inspires – http://bit.ly/cFoXPH (via @shawmu) Join the movement today! #leadership >>
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