<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>The Experience Factor &#187; Kelly Ketelboeter</title>
	<atom:link href="http://theexperiencefactor.com/category/the-experts/kelly-ketelboeter/feed/" rel="self" type="application/rss+xml" />
	<link>http://theexperiencefactor.com</link>
	<description>Creating extraordinary experiences one person at a time</description>
	<lastBuildDate>Wed, 11 Aug 2010 18:50:49 +0000</lastBuildDate>
	<generator>http://wordpress.org/?v=2.9.2</generator>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
			<item>
		<title>Kelly Ketelboeter</title>
		<link>http://theexperiencefactor.com/kelly-ketelboeter/403/</link>
		<comments>http://theexperiencefactor.com/kelly-ketelboeter/403/#comments</comments>
		<pubDate>Tue, 29 Dec 2009 20:00:38 +0000</pubDate>
		<dc:creator>The Experience Factor</dc:creator>
				<category><![CDATA[Kelly Ketelboeter]]></category>
		<category><![CDATA[The Experts]]></category>

		<guid isPermaLink="false">http://theexperiencefactor.com/?p=403</guid>
		<description><![CDATA[Kelly Ketelboeter is known for her enthusiastic, straightforward and honest approach.  She is an advocate for positive change and a service and coaching driven philosophy.  Her goal is to help people and organizations recognize and leverage their potential, strengths and skills to achieve extraordinary results.
Kelly is an experienced training professional with over 14 [...]]]></description>
			<content:encoded><![CDATA[<p></p><p><a href="http://theexperiencefactor.com/wp-content/uploads/2009/12/Kellycroppic02.jpg"><img class="alignright size-medium wp-image-409" title="Kellycroppic02" src="http://theexperiencefactor.com/wp-content/uploads/2009/12/Kellycroppic02-251x300.jpg" alt="" width="228" height="300" /></a>Kelly Ketelboeter is known for her enthusiastic, straightforward and honest approach.  She is an advocate for positive change and a service and coaching driven philosophy.  Her goal is to help people and organizations recognize and leverage their potential, strengths and skills to achieve extraordinary results.</p>
<p>Kelly is an experienced training professional with over 14 years of corporate classroom training both as an employee and consultant.  She has managed and consulted over 75 clients nationwide and in Canada in the areas of customer service, relationship based selling and coaching/management.  Kelly has also helped thousands of employees and managers develop the skills necessary for job success and goal achievement.</p>
<p>As Co-Founder of The Experience Factor, Kelly brings hands on experience in identifying and assessing client needs and developing a solid plan of action to achieve results.  In addition, Kelly has been heavily involved in designing, developing and delivering a wide range of training topics for diverse target audiences.  From creating comprehensive training programs to support company goals and objectives to personalized corporate coaching, she has been able to create participant centered training that exceed both client and audience expectations.</p>
<p>With skills in executing fully integrated training programs and coaching initiatives Kelly is able to generate superior results for your business and employees. She has a proven record of accomplishment in stand-up corporate training, coaching, service and client management.</p>
<p>Kelly received her graduate degree in Human Resources and Communication at Elmhurst College, Elmhurst, Illinois.</p>
<p>Want to find out more? Contact Kelly Ketelboeter at <a href="mailto:kelly@theexperiencefactor.com">kelly@theexperiencefactor.com</a></p>
<p>Kelly&#8217;s latest Tweets. Follow her on Twitter at <a href="http://www.twitter.com/KetelboeterPR" target="_blank">@KetelboeterPR</a></p>
<div class="jenpage_tweets">
<ul class="twitter">
<li class="twitter-item"> RT <a href="http://twitter.com/Leadershipfreak" class="twitter-user">@Leadershipfreak</a>: If you have to choose between pleasing others or calling them to a higher level, choose the latter. <a href="http://twitter.com/KetelboeterPR/statuses/23257169052" class="twitter-link">>></a> <span class="twitter-timestamp"><abbr title="2010/09/07 17:39:17">18 hours ago</abbr></span></li>
<li class="twitter-item"> It always feels good to&#8221;unplug&#8221; until you plug back in! <a href="http://twitter.com/KetelboeterPR/statuses/23248578976" class="twitter-link">>></a> <span class="twitter-timestamp"><abbr title="2010/09/07 15:49:24">20 hours ago</abbr></span></li>
<li class="twitter-item"> Why Sales Goals and Diets Don&#8217;t Work <a href="http://bnet.io/bUqpsT" class="twitter-link">http://bnet.io/bUqpsT</a> <a href="http://twitter.com/#search?q=sales" class="twitter-link">#sales</a> <a href="http://twitter.com/#search?q=leadership" class="twitter-link">#leadership</a> <a href="http://twitter.com/KetelboeterPR/statuses/22832127549" class="twitter-link">>></a> <span class="twitter-timestamp"><abbr title="2010/09/02 21:41:28">2010/09/02</abbr></span></li>
<li class="twitter-item"> Office Nut Cases: A Field Guide <a href="http://bnet.io/bGzrBw" class="twitter-link">http://bnet.io/bGzrBw</a> <a href="http://twitter.com/#search?q=office" class="twitter-link">#office</a> <a href="http://twitter.com/#search?q=work" class="twitter-link">#work</a> <a href="http://twitter.com/KetelboeterPR/statuses/22828574684" class="twitter-link">>></a> <span class="twitter-timestamp"><abbr title="2010/09/02 20:45:10">2010/09/02</abbr></span></li>
<li class="twitter-item"> RT <a href="http://twitter.com/avishp" class="twitter-user">@avishp</a> Key to Success: the Yoko Ono Effect | <a href="http://bit.ly/arHR5Q" class="twitter-link">http://bit.ly/arHR5Q</a> <a href="http://twitter.com/#search?q=success" class="twitter-link">#success</a> <a href="http://twitter.com/KetelboeterPR/statuses/22826725820" class="twitter-link">>></a> <span class="twitter-timestamp"><abbr title="2010/09/02 20:14:09">2010/09/02</abbr></span></li>
<li class="twitter-item"> Open Leadership &#8211; <a href="http://twitter.com/#search?q=Leadership" class="twitter-link">#Leadership</a> + <a href="http://twitter.com/#search?q=SocialMedia" class="twitter-link">#SocialMedia</a> <a href="http://bit.ly/9d0DMC" class="twitter-link">http://bit.ly/9d0DMC</a> (via <a href="http://twitter.com/eschreyer" class="twitter-user">@eschreyer</a>) <a href="http://twitter.com/KetelboeterPR/statuses/22825773612" class="twitter-link">>></a> <span class="twitter-timestamp"><abbr title="2010/09/02 19:58:14">2010/09/02</abbr></span></li>
<li class="twitter-item"> <a href="http://twitter.com/elliotross" class="twitter-user">@elliotross</a> Hi Elliot! Thanks so much for the RT on deflecting customers. Excellent points for biz to consider. Hope all is well with you! <a href="http://twitter.com/KetelboeterPR/statuses/22825677316" class="twitter-link">>></a> <span class="twitter-timestamp"><abbr title="2010/09/02 19:56:36">2010/09/02</abbr></span></li>
<li class="twitter-item"> <a href="http://twitter.com/edwandell" class="twitter-user">@edwandell</a> Thanks for the RT on coaching and managing. It&#8217;s amazing how many leaders mistake these 2 key components when leading. Cheers! <a href="http://twitter.com/KetelboeterPR/statuses/22825644947" class="twitter-link">>></a> <span class="twitter-timestamp"><abbr title="2010/09/02 19:56:04">2010/09/02</abbr></span></li>
<li class="twitter-item"> <a href="http://twitter.com/eandtsmom" class="twitter-user">@eandtsmom</a> It&#8217;s so good to see you Tara! Thanks back at ya for the RT. I love the meet <a href="http://twitter.com/#search?q=leadchange" class="twitter-link">#leadchange</a> calls. Hope you are well! <a href="http://twitter.com/KetelboeterPR/statuses/22825602313" class="twitter-link">>></a> <span class="twitter-timestamp"><abbr title="2010/09/02 19:55:20">2010/09/02</abbr></span></li>
<li class="twitter-item"> RT <a href="http://twitter.com/ericjacques" class="twitter-user">@ericjacques</a>: Why are my customers quietly defecting? <a href="http://ow.ly/2yqh3" class="twitter-link">http://ow.ly/2yqh3</a> <a href="http://twitter.com/#search?q=custserv" class="twitter-link">#custserv</a> <a href="http://twitter.com/#search?q=customerservice" class="twitter-link">#customerservice</a> <a href="http://twitter.com/#search?q=leadership" class="twitter-link">#leadership</a> <a href="http://twitter.com/KetelboeterPR/statuses/22824329705" class="twitter-link">>></a> <span class="twitter-timestamp"><abbr title="2010/09/02 19:33:38">2010/09/02</abbr></span></li>
<li class="twitter-item"> CEOs &#038; VPs must actively take part in their culture for a culture to exist. <a href="http://twitter.com/#search?q=leadership" class="twitter-link">#leadership</a> <a href="http://twitter.com/#search?q=leadchange" class="twitter-link">#leadchange</a> <a href="http://twitter.com/JenKuhnPR" class="twitter-user">@JenKuhnPR</a> <a href="http://twitter.com/KetelboeterPR/statuses/22823770619" class="twitter-link">>></a> <span class="twitter-timestamp"><abbr title="2010/09/02 19:24:07">2010/09/02</abbr></span></li>
<li class="twitter-item"> RT <a href="http://twitter.com/eandtsmom" class="twitter-user">@eandtsmom</a>: CEOs must collaborate, rather than dictate. Take the journey together with your employees. /via <a href="http://twitter.com/JenKuhnPR" class="twitter-user">@JenKuhnPR</a> <a href="http://twitter.com/#search?q=leadership" class="twitter-link">#leadership</a> <a href="http://twitter.com/KetelboeterPR/statuses/22823734128" class="twitter-link">>></a> <span class="twitter-timestamp"><abbr title="2010/09/02 19:23:30">2010/09/02</abbr></span></li>
<li class="twitter-item"> Leadership Tip &#8211; Let yourself be vulnerable and let others shine. <a href="http://twitter.com/#search?q=leadchange" class="twitter-link">#leadchange</a> via <a href="http://twitter.com/JenKuhnPR" class="twitter-user">@JenKuhnPR</a> <a href="http://twitter.com/KetelboeterPR/statuses/22823607893" class="twitter-link">>></a> <span class="twitter-timestamp"><abbr title="2010/09/02 19:21:19">2010/09/02</abbr></span></li>
<li class="twitter-item"> There&#8217;s a difference between managing and coaching. What are your managers focused on? <a href="http://twitter.com/JenKuhnPR" class="twitter-user">@JenKuhnPR</a> <a href="http://twitter.com/KetelboeterPR/statuses/22823554741" class="twitter-link">>></a> <span class="twitter-timestamp"><abbr title="2010/09/02 19:20:25">2010/09/02</abbr></span></li>
<li class="twitter-item"> Helping Employees Regain Their Productivity After A Prolonged Absence <a href="http://bit.ly/df7Va1" class="twitter-link">http://bit.ly/df7Va1</a> (via <a href="http://twitter.com/tanveernasser" class="twitter-user">@tanveernasser</a>) <a href="http://twitter.com/#search?q=shrm" class="twitter-link">#shrm</a> <a href="http://twitter.com/#search?q=leadership" class="twitter-link">#leadership</a> <a href="http://twitter.com/KetelboeterPR/statuses/22822158814" class="twitter-link">>></a> <span class="twitter-timestamp"><abbr title="2010/09/02 18:57:21">2010/09/02</abbr></span></li>
<li class="twitter-item"> RT <a href="http://twitter.com/bsdalton" class="twitter-user">@bsdalton</a> Enoclophobia in Customer Service? <a href="http://bit.ly/b7Tq5j" class="twitter-link">http://bit.ly/b7Tq5j</a> <a href="http://twitter.com/#search?q=cem" class="twitter-link">#cem</a> <a href="http://twitter.com/#search?q=custserv" class="twitter-link">#custserv</a> &lt;interesting take! <a href="http://twitter.com/KetelboeterPR/statuses/22820912256" class="twitter-link">>></a> <span class="twitter-timestamp"><abbr title="2010/09/02 18:36:24">2010/09/02</abbr></span></li>
<li class="twitter-item"> RT <a href="http://twitter.com/CloverView" class="twitter-user">@CloverView</a> The Back Door- Why customers leave may be more important than why the come <a href="http://bit.ly/b2WPL4" class="twitter-link">http://bit.ly/b2WPL4</a> <a href="http://twitter.com/#search?q=custserv" class="twitter-link">#custserv</a> <a href="http://twitter.com/#search?q=cem" class="twitter-link">#cem</a> <a href="http://twitter.com/KetelboeterPR/statuses/22819478952" class="twitter-link">>></a> <span class="twitter-timestamp"><abbr title="2010/09/02 18:12:41">2010/09/02</abbr></span></li>
<li class="twitter-item"> Celebrating Failure <a href="http://bit.ly/b1ZO5Z" class="twitter-link">http://bit.ly/b1ZO5Z</a> &lt;A  must for innovation &#038; engagement (via <a href="http://twitter.com/Leadershipfreak" class="twitter-user">@Leadershipfreak</a>) <a href="http://twitter.com/#search?q=leadership" class="twitter-link">#leadership</a> <a href="http://twitter.com/KetelboeterPR/statuses/22818914965" class="twitter-link">>></a> <span class="twitter-timestamp"><abbr title="2010/09/02 18:03:53">2010/09/02</abbr></span></li>
<li class="twitter-item"> Celebrate Failure <a href="http://bit.ly/b1ZO5Z" class="twitter-link">http://bit.ly/b1ZO5Z</a> &lt;A must for innovation &#038; engagement! (via <a href="http://twitter.com/leadershipfreak" class="twitter-user">@leadershipfreak</a>) <a href="http://twitter.com/#search?q=leadership" class="twitter-link">#leadership</a> <a href="http://twitter.com/KetelboeterPR/statuses/22818465781" class="twitter-link">>></a> <span class="twitter-timestamp"><abbr title="2010/09/02 17:57:02">2010/09/02</abbr></span></li>
<li class="twitter-item"> Meet <a href="http://twitter.com/#search?q=LeadChange" class="twitter-link">#LeadChange</a> Jen Kuhn <a href="http://t.co/RWwclQX" class="twitter-link">http://t.co/RWwclQX</a> (via <a href="http://twitter.com/mikehenrysr" class="twitter-user">@mikehenrysr</a>) <a href="http://twitter.com/KetelboeterPR/statuses/22744337691" class="twitter-link">>></a> <span class="twitter-timestamp"><abbr title="2010/09/01 22:02:16">2010/09/01</abbr></span></li>
</ul>
</div>
]]></content:encoded>
			<wfw:commentRss>http://theexperiencefactor.com/kelly-ketelboeter/403/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
	</channel>
</rss>
