Coaching on the Fly
In this session The Experience Factor will teach your coaches a straight forward coaching approach that can be used in daily interactions with employees. The goal is to get the employees thinking and behaving in a way that creates a memorable experience with everyone they come in contact with. Coaching on the Fly will allow the employees to take what they have learned and what they know and apply it on the job increasing your return on employee training and development investment. When implemented, Coaching on the Fly creates daily accountability and sustainability for your team to achieve long-term results.
Components of this session may include the following based on your needs.
- Leverage everyday interactions to enhance the potential of every employee
- Learn how a two to five minute time investment will make a lasting change in performance results
- Recognize opportunities for Coaching On the Fly
- Discover the power of asking effective questions
- Practice Coaching On the Fly behaviors to help employee’s change/enhance sales and service behaviors and challenge their comfort zone
- Teaches coaches how to think rather than react
- Shows the employees their potential by helping them think and apply the skills they have learned
- Focuses on real life interactions and how to use employee knowledge to create skills while encouraging employee initiative and fostering confidence
Contact us now for more information! info@theexperiencefactor.com
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