Please Don’t Write Me Up! The Coaching Intervention
In some cases, all the coaching in the world won’t change some employees behaviors. Yet, we know that most companies have invested a great deal of time and money helping to develop these same employees. When employees aren’t improving or are showing short term improvement coaches will want to have a more formal coaching session, the Coaching Intervention. The Coaching Intervention is the last step in the coaching process before coaches enter the verbal or written warning process, which is a management based approach. The goal is to keep the employee on our team by having an honest discussion about their behaviors and the expectations. Together, the employee and the coach would develop an action plan that will help to address any areas where the employee is not meeting expectations.
Components of this session may include the following based on your needs.
- Discover key coaching and employee behaviors that lead to performance problems
- Review critical questions to ask yourself before determining what coaching approach will be most effective
- Determine the most effective coaching plan for improved performance
- Discuss common performance problems that haven’t improved using other coaching methods
- Learn how to effectively conduct a Coaching Intervention to increase the employee commitment to improve or change his/her behaviors
- Find out how to create an effective coaching and action plan to help get the employee on the right track
- Understand how to motivate change
- Use motivational coaching to keep employees you have already invested in training and developing
- Understand the role of the disciplinary process versus the motivating process
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