Kelly Ketelboeter is known for her enthusiastic, straightforward and honest approach. She is an advocate for positive change and a service and coaching driven philosophy. Her goal is to help people and organizations recognize and leverage their potential, strengths and skills to achieve extraordinary results.
Kelly is an experienced training professional with over 14 years of corporate classroom training both as an employee and consultant. She has managed and consulted over 75 clients nationwide and in Canada in the areas of customer service, relationship based selling and coaching/management. Kelly has also helped thousands of employees and managers develop the skills necessary for job success and goal achievement.
As Co-Founder of The Experience Factor, Kelly brings hands on experience in identifying and assessing client needs and developing a solid plan of action to achieve results. In addition, Kelly has been heavily involved in designing, developing and delivering a wide range of training topics for diverse target audiences. From creating comprehensive training programs to support company goals and objectives to personalized corporate coaching, she has been able to create participant centered training that exceed both client and audience expectations.
With skills in executing fully integrated training programs and coaching initiatives Kelly is able to generate superior results for your business and employees. She has a proven record of accomplishment in stand-up corporate training, coaching, service and client management.
Kelly received her graduate degree in Human Resources and Communication at Elmhurst College, Elmhurst, Illinois.
Want to find out more? Contact Kelly Ketelboeter at kelly@theexperiencefactor.com
Kelly’s latest Tweets. Follow her on Twitter at @KetelboeterPR
- How do you keep your team engaged? Seasoned Leaders: Keep It Fresh! #LeadChange http://bit.ly/cn1XRu RT @mikehenrysr: RT @JenniferVMiller >>
- @hinda_incentive @TanveerNaseer @SemperFiValues Thank you all for the RT on Sales Goals and Diets. It was a great post! >>
- RT @lorijovest: Is your workplace environment hurting your customer service efforts? Could be! http://ow.ly/2ASc2 #custserv >>
- RT @Leadershipfreak: If you have to choose between pleasing others or calling them to a higher level, choose the latter. >>
- It always feels good to”unplug” until you plug back in! >>
- Why Sales Goals and Diets Don’t Work http://bnet.io/bUqpsT #sales #leadership >>
- Office Nut Cases: A Field Guide http://bnet.io/bGzrBw #office #work >>
- RT @avishp Key to Success: the Yoko Ono Effect | http://bit.ly/arHR5Q #success >>
- Open Leadership – #Leadership + #SocialMedia http://bit.ly/9d0DMC (via @eschreyer) >>
- @elliotross Hi Elliot! Thanks so much for the RT on deflecting customers. Excellent points for biz to consider. Hope all is well with you! >>
- @edwandell Thanks for the RT on coaching and managing. It’s amazing how many leaders mistake these 2 key components when leading. Cheers! >>
- @eandtsmom It’s so good to see you Tara! Thanks back at ya for the RT. I love the meet #leadchange calls. Hope you are well! >>
- RT @ericjacques: Why are my customers quietly defecting? http://ow.ly/2yqh3 #custserv #customerservice #leadership >>
- CEOs & VPs must actively take part in their culture for a culture to exist. #leadership #leadchange @JenKuhnPR >>
- RT @eandtsmom: CEOs must collaborate, rather than dictate. Take the journey together with your employees. /via @JenKuhnPR #leadership >>
- Leadership Tip – Let yourself be vulnerable and let others shine. #leadchange via @JenKuhnPR >>
- There’s a difference between managing and coaching. What are your managers focused on? @JenKuhnPR >>
- Helping Employees Regain Their Productivity After A Prolonged Absence http://bit.ly/df7Va1 (via @tanveernasser) #shrm #leadership >>
- RT @bsdalton Enoclophobia in Customer Service? http://bit.ly/b7Tq5j #cem #custserv <interesting take! >>
- RT @CloverView The Back Door- Why customers leave may be more important than why the come http://bit.ly/b2WPL4 #custserv #cem >>
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