The “team approach” to work has become a tired slogan, a managerial fad, a forced concept. Many leaders and employees forget that they are working for something bigger than their own personal needs. They lose their passion and drive; they wear blinders that prevent them from seeing the big picture. Lost is the energy that initially helped drive their productivity. Basically, a dog after a long walk…it starts out as a great idea, but it ends up exhausting all involved.
What are the elements of productive teams? How do you create an atmosphere that fosters a team approach? My initial thought was to create an analogy between athletic teams and organizations. However, being a die hard Detroit Lions fan, I think I’ll choose another approach.
I recently attended a true team event at St. Francis DeSales High School. The school sponsored a Relay for Life event which gives communities a chance to celebrate the lives of people who have battled cancer, remember loved ones lost, and fight back against the disease. Because cancer never sleeps, Relays are overnight events up to 24 hours in length.
During this event, I witnessed the elements of a team that every organization should strive to implement. These DeSales high school students (and some awesome adult volunteers and cancer survivors) lived and breathed the ideal of a high functioning team. With the additional presence of representatives (Sheizka Komala and Ann Dee Hamilton) from Aflac, from students, parents and grandparents from Whetstone High School, plus additional vendors, the St. Francis DeSales community modeled an effective team.
The elements of an effective team that I witnessed:
1. Common Purpose: The students were educated and aware of the purpose of their participation. They either had a personal experience with cancer, or wanted to support others. The purpose was effectively communicated by the event coordinator, Kellie O’Riordan who lost her mother (Barbara) to cancer. Kellie ensured that the students understood the solemnity and hope the relay represented. Every student I spoke with was able to verbalize the purpose of the event. If I visited your organization, would every employee be able to verbalize your purpose?
2. Motivation: What an amazing sight to witness: teenagers motivated to create a better future for others! And to take this a step further, they did not confuse motivation with results. They already had their sponsors and raised their money…yet they were highly motivated to follow through on their personal commitment in order to achieve results. That’s true motivation. You can tell me how enthusiastic you are about something, but are you doing the behaviors that demonstrate your enthusiasm?
3. Individual Responsibility in a Group Setting: Every student stepped up to the plate. Prior to the event, individuals of each team raised money, designed t-shirts and coordinated group efforts. During the event, they made sure they had someone representing their team (walking/jogging) for 24 hours. After the event, individuals helped with post event details that required a great deal of attention. How well do the individuals on your team contribute to the success of the group?
4. Flexibility: Due to weather, the relay was held indoors (demonstration that a team needs leadership to support decisions that will help them be most effective). This required students to walk the halls of the school rather than the track they had prepared for; they had to set up their “tents” in the gym rather than the outdoor field. I didn’t hear a single complaint. What I did hear were students asking about how to get water to others, whether or not there were fans available and how to use cross-ventilation effectively! What would happen to your teams’ effectiveness if they encountered an obstacle that changed all of their initial expectations?
5. Identity: Each team developed a name and created a t-shirt. It was easy to spot members of individual teams. They also had a greater identity: their common purpose noted in the first point. This created camaraderie at two levels: the smaller team composed of individuals who had bonded together while preparing for the event; and the larger team: all the participants, whether they be a team, volunteer or survivor. What is your organization doing to create identity?
Teams are important to any organizations’ overall success. Please let us know what you think makes an effective team!
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